Official Documents

JudiKing Privacy Policy – Your Personal Data Protection

At JudiKing, your privacy is not merely a legal obligation — it is part of our commitment to being a betting platform that Malaysian players can truly trust. This policy clearly explains how we collect, use, and protect your information.

Updated: 1 January 2026

Our Privacy Commitment

Your data is not sold to third parties
256-bit SSL encryption for all transactions
You can request your data at any time
Full Malaysia PDPA Compliance
Privacy controls available in account settings
High-Level Encryption

All personal and financial transaction data is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia.

Full Data Control

You have the right to access, correct, or request deletion of your personal data through our support team at any time.

PDPA Compliance

JudiKing fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

No Data Sales

Your personal information is never sold, rented, or shared with advertisers or commercial third parties without your explicit consent.

1Introduction and Policy Scope This

JudiKing respects the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the JudiKing website, mobile app, and all services provided by JudiKing.

This policy applies to all users of the JudiKing platform, including unregistered visitors, players with active accounts, and former players whose accounts have been closed. By continuing to use our platform, you acknowledge that you have read and understood this privacy policy.

We care about your privacy not merely because it is required by law — but because we believe player trust is the foundation of a lasting relationship. Every decision we make regarding your data is made with your best interests and safety as the priority.

This Privacy Policy is to be read together with Terms and Conditions JudiKing. Both documents form a comprehensive agreement between you and our platform.

2Information We Collect

JudiKing collects various types of information to enable us to provide a safe, fair, and personalised service. The following are the main categories of data we collect:

Data Category Example Information Purpose of Collection
Identity Data Full name, MyKad number, date of birth Identity verification and KYC
Contact Data Email address, phone number, postal address Communication and customer support
Financial Data Bank account number, e-wallet, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser Account security and fraud detection
Usage Data Game history, betting preferences, session duration Personalization and responsible gaming
Communication Data Support chat logs, feedback, complaints Service improvement

We only collect data that is strictly necessary for the stated purposes. This data minimisation principle ensures we do not retain any information irrelevant to the services we provide you.

3How We Use Your Data

Data you provide to JudiKing used transparently for the following purposes only:

  • Account Management: Creating, verifying, and maintaining your player account, including mandatory KYC processes.
  • Transaction Processing: Processing all deposits, withdrawals, and financial activities in your account securely and accurately.
  • Platform Security: Detecting and preventing fraud, hacking, money laundering, and any suspicious activity on our platform.
  • Customer Support: Providing relevant and effective assistance when you contact our team via live chat or email.
  • Experience Personalization: Personalising content, promotions, and game recommendations based on your preferences and play habits.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and recommend appropriate management tools.
  • Legal Compliance: Fulfilling reporting obligations and compliance requirements to relevant regulatory bodies.

JudiKing not use your data to make fully automated decisions that materially affect your rights without any human review. All significant decisions such as account closures or withdrawal rejections are reviewed by our team.

4Sharing Information with Third Parties

JudiKing does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share certain information with specific parties:

  • Payment Service Providers: Required transaction data is shared with approved payment processors to enable deposits and withdrawals to be processed securely. All such providers are bound by strict confidentiality agreements.
  • Game Providers: A small portion of game session data is shared with game software providers solely for technical purposes and fair play auditing.
  • Regulatory and Enforcement Bodies: We will disclose the required information to legitimate authorities when mandated by law, court order, or official investigation.
  • Identity Verification Services: Data required for the KYC process is shared with approved identity verification service providers who comply with the highest security standards.

All third parties receiving your data from JudiKing are contractually bound to protect that information and use it only for specified purposes. We conduct regular reviews of all partners to ensure ongoing compliance.

5Data Security and Protection Measures

We continuously invest in security infrastructure to ensure your data remains protected at all times. Key security measures we employ include:

  • Data Encryption: All sensitive data is encrypted using AES-256 standards at rest and 256-bit SSL/TLS in transit.
  • Two-Factor Authentication (2FA): Players are encouraged to enable 2FA for an additional layer of protection on their account.
  • 24/7 Monitoring: Our automated monitoring system detects unusual activity in real time and takes preventive action immediately.
  • Regular Security Audits: The JudiKing platform undergoes penetration testing and independent security audits by accredited third parties every quarter.
  • Internal Access Controls: Only authorised staff with a legitimate business need may access players' personal data.
  • Secure Data Backup: Data is regularly backed up to separate servers with full encryption to ensure service continuity.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of any material security breach, we will notify affected players within the timeframe required by law.

6Cookies and Tracking Technologies

JudiKing uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Gathering information on how you use our platform — such as the most frequently visited pages — to help us improve the overall user experience.
  • Functional Cookies: Saving your preferences such as language, display settings, and game selections so you do not need to reset them every time you log in.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate and anonymised form for service improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the JudiKing platform.

7Data Retention and Deletion Policy

JudiKing retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. The following are our data retention guidelines:

  • Active account data is retained for as long as your account remains active, and for an additional period following account closure for legal compliance purposes.
  • Financial transaction records are retained for a minimum of seven (7) years in compliance with Malaysia's AML and tax regulations.
  • Customer support communication logs are retained for three (3) years for reference and service improvement purposes.
  • Technical data and security logs are retained for twelve (12) months for security investigation purposes.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using established methods.

To request deletion of your data, please contact our support team. We will process your request within 30 business days, subject to any legal obligations that may require us to retain certain data.

8Your Rights Under This Policy

As a JudiKing platform user, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA provisions:

Right of Access

You may request a copy of all personal data we hold about you at any time, free of charge.

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request an immediate correction through your account settings.

Right to Erasure

You may request deletion of your data, subject to any legal obligations that may require us to retain certain records.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances while any dispute is being resolved.

Right to Portability

You may request your data in a machine-readable format for transfer to another service provider of your choice.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will honor that request.

9Cross-Border Data Transfers

In the course of its operations, JudiKing may transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers are carried out only when:

  • The recipient country or region provides a level of data protection equivalent to or higher than that of Malaysia.
  • We have ensured that data recipients are bound by data transfer agreements that incorporate adequate protections.
  • The transfer is necessary for the performance of a contract between you and JudiKing.

We take appropriate measures to ensure your data is always protected to a standard equivalent to that provided in Malaysia, regardless of the physical location of the servers storing that data.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how JudiKing handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.

You can reach us via:

  • Email: [email protected] — we respond within 2 business days.
  • Live Chat: Available 24 hours a day, 7 days a week via the chat button on the platform.
  • Support Section: Submit a support ticket through your account by selecting the "Privacy & Data" category.

We are committed to resolving all privacy-related enquiries thoroughly and within a reasonable timeframe. If you are dissatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia.

This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. The latest update date is always displayed at the top of this document. Continued use of the platform after an update takes effect constitutes your acceptance of those changes.

A Platform That Puts Your Privacy First

Every security feature we build reflects our belief that players who feel safe are players who are happy.

Biometric Identity Verification

Your account can be secured with biometric authentication on your mobile device — the safest and most convenient way to log in to JudiKing.

Full Notification Control

You have full control over the types of notifications you receive from us — including the option to opt out of all marketing communications.

Safe Browsing Mode

Use the JudiKing platform with greater peace of mind, knowing that your game sessions are not shared with or monitored by unrelated parties.

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Play with Peace of Mind on a Trusted Platform

JudiKing protects your privacy every step of the way. Register today and enjoy a safe, fair, and transparent betting experience with the Malaysian player community.

Malaysia PDPA Compliance  ·  256-bit SSL Encryption  ·  Responsible Gaming

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